Terms of service
The information, illustrations, text or images (hereinafter referred to as the "Content") on this website are protected by the laws on copyright. You can access this content and use for educational purposes only personal. You may not modify or use the Content for any other purpose without the written permission. Except as otherwise provided below, it is prohibited to reproduce, republish, post, transmit or distribute the content of this website.
0. Presale
Customers are highly encouraged to
- read carefully the product descriptions and technical requirements for the products they plan to buy
- try the Demo when available before purchasing. Demonstration sites are not contractual material but only provides informations and insporation on how to use the software.
- aske via email from the product details page or in our support forum for any presale question.
1. Products
Nordmograph products are open source softwares released under the GPL Licence. They come as they are and Nordmograph can not be held responsible for any damage caused.
1.a. PricesNordmograph is a french micro-company stated as "Auto-entrepreneur" . Prices are VAT free.
2. Delivery
Once an order is confirmed, order details and download links for
- components are available for one year from the related extension product page
- modules and plugins are available for six months from the related extension product page
3. Support Customers get one year support in the support forum. Eventually support can be allowed by email when forum moderators explicitely ask for customer site credentials.
4. Refund Policy Our products are open source and are accessible for download automatically as soon as the order gets confirmed by the payment gateway. No refund will be tolarated unless we can verify an incompatibility issue or a bug we can not fix by our means on the customer server. Customer must provide access to site backend and files (ftp or file manager) before we can verify any incompatibility. No refund will be accepted for any issue caused by a 3rd party extension.
Also note that this is clearly described in the european law:
http://europa.eu/youreurope/citizens/shopping/buy-sell-online/rights-e-commerce/index_en.htm"You also enjoy the right of withdrawal within 14 days from concluding the contract for online digital content. However, once you start downloading or streaming the content you may no longer withdraw from the purchase, provided that the trader has complied with his obligations. Specifically, the trader must first obtain your explicit agreement to the immediate download or streaming, and you must explicitly acknowledge that you lose your right to withdraw once the performance has started."
5. France: Droit de rétractation:Exception au droit de rétractation : Vous ne pouvez pas annuler votre commande pour la livraison de contenu digital si le téléchargement a commencé suite à votre demande et votre acceptation que vous perdez, de ce fait, votre droit de rétractation.
RGPD compliance.
TVA. non applicable, art. 293 B du CGI. These softwares are provided by Nordmograph ''as is'' and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall Nordmograph or contributors be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage. The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of Nordmograph.
